Insights
IT maintenance: the checks that support the continuity of your business
Maintenance brings together equipment monitoring, update management and anticipation of deadlines. It makes it possible to deal with identified faults and to prepare changes to your environment.
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Know the estate
An up-to-date inventory records the equipment, the versions, the users and the warranties. It is the basis for planning work and replacements.
Track updates and faults
Systems, applications and network equipment must be monitored according to their use and how critical they are. Some indicators can signal hardware degradation, without making it possible to predict every failure.
Check access and backups
Reviewing accounts removes access that is no longer needed. Backup monitoring and restore tests complete the maintenance arrangement; an execution report is not enough to validate every recovery scenario.
Anticipate deadlines
End of support, warranties, licences, certificates and domain names must be tracked in a calendar. Renewal conditions and replacement options are examined before they fall due.
Fit the plan to the business
Work is organised around availability needs and the maintenance windows agreed. Unresolved faults and exceptions must be visible in the follow-up.
Assess the current arrangement
- An up-to-date inventory of the estate and its versions
- The main deadlines for the next twelve months
- The list of open faults and how long they have been open
- The result of the last restore test
The quality of the follow-up rests on documented information, not on the ability to answer immediately from memory.
Review how your estate is looked after
The free audit is a way to examine what is monitored today and what deserves to be.